This privacy policy explains how Concierge91 collects, uses, and protects your personal information when you visit our website or use our services. By using our website or services, you agree to the terms of this privacy policy. If you do not agree with this privacy policy, please do not use our website or services.

What information do we collect?

We collect information from you when you register on our website, place an order, fill out a form, subscribe to our newsletter, or contact us. The information we collect may include your name, email address, phone number, billing address, shipping address, payment information, and other details related to your order or inquiry.

We also collect information about your use of our website and services, such as your IP address, browser type, device type, operating system, pages viewed, links clicked, and other statistics. We use cookies and other tracking technologies to collect this information. Cookies are small files that are stored on your computer or device by your web browser. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website and services.

How do we use your information?

We use your information for various purposes, such as:

• To process and deliver your orders and provide you with customer service.
• To communicate with you about your orders, inquiries, feedback, promotions, and other news and updates.
• To improve and personalize your experience on our website and services.
• To monitor and analyze our website and services performance, usage, and trends.
• To prevent and detect fraud, security breaches, and other illegal or unauthorized activities.
• To comply with our legal obligations, policies, and procedures.

How do we protect your information?

We take reasonable measures to protect your information from unauthorized access, use, disclosure, modification, or destruction. We use secure servers, encryption, firewalls, and other security technologies and practices to safeguard your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information. You are responsible for keeping your password and account details confidential and for notifying us immediately if you suspect any unauthorized access or use of your account.

How do we share your information?

We do not sell, trade, or rent your information to third parties. We may share your information with our trusted partners and service providers who assist us in operating our website and services, processing and delivering your orders, conducting our marketing and advertising campaigns, and performing other business functions. We require these partners and service providers to use your information only for the purposes for which we disclose it to them and to protect it in accordance with this privacy policy and applicable laws.

We may also share your information with law enforcement, government agencies, courts, or other parties when we believe it is necessary or appropriate to comply with the law, enforce our terms and conditions, protect our rights, property, or safety, or prevent or stop any illegal or unauthorized activity.

How can you access and update your information?

You can access and update your information by logging into your account on our website and editing your profile and preferences. You can also contact us at help@concierge91.com or (718) 633-2266 to request access, correction, deletion, or restriction of your information. We will respond to your request as soon as possible, but we may need to verify your identity and ask you for more information before we can fulfill your request. We may also decline your request if we have a valid reason to do so, such as a legal obligation or a legitimate interest.

How do we handle children’s privacy?

Our website and services are not intended for children under 13 years of age. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it as soon as possible. If you are a parent or guardian and you believe that your child has provided us with personal information without your consent, please contact us at help@concierge91.com or (718) 633-2266 and we will take appropriate action.

How do we update our privacy policy?

We may update our privacy policy from time to time to reflect changes in our practices, technologies, or laws. We will post the updated privacy policy on our website and notify you by email or other means if the changes are material and affect your rights or obligations. Your continued use of our website or services after the updated privacy policy becomes effective constitutes your acceptance of the changes. We encourage you to review our privacy policy periodically to stay informed about how we collect, use, and protect your information.

SMS consent and Personal Information

SMS Consent or phone numbers are not shared for the purpose of SMS with third parties or affiliates.

How can you contact us?

If you have any questions or comments about our privacy policy or our practices, please contact us at:

Concierge91
Phone: (718) 633-2266
Email: help@concierge91.com